Background

As the first generation had exhausted his ability to take the company towards growth and the next level, it was crucial to gear up the successor promptly to take up the reigns. The second-generation required mentoring & coaching to become the industry leader, operate with a business growth strategy mindset and systematic structure—appropriate organizational and financial decision-making.

Challenge

After a careful assessment and brainstorming, challenges that were identified were on multiple fronts. It was an owner-driven company that lacked long-term vision and systematic financial management. The company suffered drastically on various fronts such as lack of market communication, inability to strategize perception, organizational vision, professional operations, unable to generate profitable sales, result-oriented team building, and talent management. In addition, their work culture had micro-management and an inability to retain the right talent.

Approach

We started with in-depth brainstorming to evaluate and find the root cause to analyze the flaws in the expectations and ground reality. We not only recommended directions on how to generate growth by creating the correct value. We also strategized, further calibrated, and re-strategized. Finally, we set the suitable approaches and offer a solid foundation for your ideal business growth.

Insight

We pointed out that long-term vision, roadmap, and handholding to growth strategy execution. We identified that hands-on experience and the strategic approach were lacking to drive real growth business which delivers strategic leadership and practical solutions. Micro-management and the inability to recognize and retain the right talents were distinguished, which caused a significant operational bottleneck.

Result

The organization went through the change from the top at the management level to elevate the confidence to give direction to the owner and the second generation. We gradually started defining, forming a systematic structure, and set specific KPIs. We helped them strategizing the sales and marketing initiatives, defined their unique selling point for value creation. As a result, the path to growth journey will progressively demonstrate the business impact, increased 10% client retention, optimized resources, and boost productivity and daily operations.

Customer Voice